Payment Types 

  • Check Payments: If we make your payment by check, your account will be debited when the check has been cashed by the payee. 
  • Electronic Payments: If we make your payment electronically, your account is debited on the due date selected by you. Note: If the due date is a weekend or holiday your account will be debited the day before your selected due date. 

Note: Due to legal requirements, we may limit the ability to make certain types of payments. Payments to payees outside of the United States are prohibited and may not be issued under any circumstances. Additionally, the following payments are discouraged but may be scheduled at your own risk: 

  • Tax Payments to the IRS or any State or other Government Agency 
  • Court-ordered payments, such as alimony or child support 
  • Payments to insurance companies

 


Add One-Time Payments (Desktop)

  • Select Bill Pay. 
  • Locate payee, enter amount (numbers only) and due date. 
  • If applicable, select the From account.

            Note: Used if you have more than one checking account at LegacyTexas.

  • If applicable, add a memo. 

            Note: Check payments only

  • Select Pay.
  • Select Confirm.

            Note: A confirmation number will display on the screen once processed.


 

Edit One-Time Payments (Desktop)

  • Select Bill Pay. 
  • On the right side of the screen, under My Payments, locate the payment. 
  • Select the pencil icon.
  • Make the necessary updates, then select Save Changes.

        Note: Bill Pay payments currently ‘In-Process’ are unable to be edited or cancelled.

 

 

Cancel One-Time Payments (Desktop)

  • Select Bill Pay. 
  • On the right side of the screen, under My Payments, locate the payment. 
  • Select the ‘X’ icon.
  • Select Yes, Cancel Payment.

        Note: Bill Pay payments currently ‘In-Process’ are unable to be edited or cancelled.

 


Add One-Time Payments (Mobile)

  • Tap Bill Pay.
  • Tap To, then select the payee from the list.
  • Tap From to select the funding account, if applicable.
  • Tap Amount to enter the dollar amount (numbers only, including 2 decimals)
  • Tap the deliver by date to select the payment delivery date from a scroll bar.
  • Tap Pay once complete.



Edit One-Time Payments (Mobile)

  • Tap Bill Pay.
  • Tap Scheduled.
  • Tap the payment in question, then tap Edit.
  • Make the necessary changes, then tap Done.

 

Cancel One-Time Payments (Mobile)

  • Tap Bill Pay.
  • Tap Scheduled.
  • Tap the payment in question, then tap Cancel Payment.
  • Tap Cancel Payment in the pop-up.

 


Add Automatic/Recurring Payments – Non-eBill Payees (Desktop) 

  • Select Bill Pay. 
  • Locate payee, select Options. 
  • Select Automatic payment from the left-hand menu.
  • Select the pay from account in the drop-down menu, if applicable.
  • Input the recurring Amount, Frequency, Start on and End on dates.
  • Select Save. 

 

Automatic payments may be set up on the following frequencies:

  • Once a week
  • Once every 2 weeks
  • Once every 4 weeks
  • Once a month
  • Twice a month
  • Once every 2 months
  • Once every 3 months
  • Once every 6 months
  • Once a year

 


Add Automatic/Recurring Payments - eBill Payees (Desktop) 

  • Select Bill Pay. 
  • Locate payee, select Options. 
  • Select Automatic payment from the left-hand menu.
  • Select the radio button next to your preferred method of scheduling automatic payment:

Use my bill information to determine the date and amount

            Amount:

Full Balance

Minimum due

Create my own rule

Payment Date:

On due date

When bill arrives

                    Don’t use my bill information (I’ll specify a set date and amount)

                                If selected, the non-eBill payee frequencies will be displayed.

 

 

Cancel Automatic/Recurring Payments (Desktop)

To modify or cancel only the next scheduled payment in the rule, follow the Edit or Cancel One-Time Payment instructions, provided above. To cancel all payments in a rule, complete the following:

  • Select Bill Pay. 
  • Locate payee, select Options. 
  • Select Automatic payment from the left-hand menu.
  • Select Turn off in the upper right corner.
  • Select Yes, cancel payment rule. 

 

Note: A recurring payment rule cannot be edited. To change the recurring amount, date, pay from account, or frequency, it must first be turned off.

 


Add Automatic/Recurring Payments (Mobile)

  • Tap Bill Pay.
  • Tap Payees.
  • Tap the payee to view Payee Details.
  • Tap recurring icon to initiate a new automatic payment rule.
  • Tap the screen on the Amount, Frequency, Start on, Until areas to set the payment schedule, as desired.

 

Automatic payments may be set up on the following frequencies:

  • Once a week
  • Once every 2 weeks
  • Once every 4 weeks
  • Once a month
  • Twice a month
  • Once every 2 months
  • Once every 3 months
  • Once every 6 months
  • Once a year

 

Note: If eBills are turned on for your payee, you may elect to use the eBill due date as the payment date, and to pay the full balance or minimum payment. 

 


Cancel Automatic/Recurring Payments (Mobile)

  • Tap Bill Pay.
  • Tap Payees.
  • Tap the payee to view Payee Details.
  • Tap recurring icon to view automatic payment rule.
  • Tap Turn Off.

 

 

Link to the Online Support Page document found here: https://s3-us-west-2.amazonaws.com/legacybankmedia/support/online-banking-support/Documents%20/Payment_Management%20-%20Bill%20Pay.pdf